Privacy Policy

Introduction

ZYPOLA (“we”) values and protects your privacy. We understand the importance of your personal data and are committed to securely protecting your personal information in a controlled and safe manner, in full compliance with applicable laws and regulations, and in reference to the industry’s security standards. To this end, we have developed this Privacy Policy (“Policy”) to help you understand in detail how we collect, use, process, share, store, and protect your personal data in connection with the use of our products and/or services, and to inform you of your rights in this process.

Before using our products/services, please carefully review this Policy. You have the right to reject this Policy, but if you do so, we will not be able to provide you with our products and/or services, as this Policy is an essential part of the ZYPOLA User Service Agreement. When you choose to use our products and/or services again, it will be considered that you have accepted and acknowledged this Policy.

Your consent to this Policy indicates your understanding that we will collect certain personal information about you in specific service scenarios, but this does not mean that we will collect and process all personal information covered by this Policy once you accept it and use our products and/or services. For other business functions that require processing your non-essential personal information, we will request your separate consent. Please read and understand this policy before using it. If you have any questions, please contact us at contact@zypola.com.

  1. Information Collection and Use

While using our services, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, and mailing address.

We collect this information for the purpose of providing our services, identifying you, communicating with you, responding to your inquiries, fulfilling your purchase orders, and improving our services. Your data will not be used for other purposes nor will it be sold to third parties.

  1. Cookies

We also use cookies and other technologies to keep records, store your preferences, improve our advertising, and collect certain non-identifiable information such as log data and device data. These technologies allow us to study how and how often you use our applications and services in order to better meet your needs and measure the effectiveness of our advertising. The use of cookies also helps you navigate our websites smoothly. You can configure your browser to detect and reject cookies.

  1. Data Security

In general, we will not share your personal information with third parties unless we have your explicit consent or it is required by law and regulations.

We may share your personal information externally in accordance with laws and regulations or as required by government authorities. Sharing your personal information may be necessary for the essential functions of our products and/or services or to provide the services you need.

We will only disclose your personal information publicly in the following cases:

(1) With your explicit consent;

(2) In connection with the fulfillment of a legal obligation, such as when required by law, related procedures, litigation, or government authority;

(3) Directly related to national security or national defense;

(4) Directly related to public safety, public health, or a significant public interest;

(5) Directly related to the investigation, prosecution, trial, or punishment of a criminal offense;

(6) For the purpose of protecting your or another person’s important legitimate rights and interests, when it is difficult to obtain your consent;

(7) When personal information has been publicly disclosed by you of your own volition;

(8) When necessary for the establishment and performance of a contract or other written agreement between you and us;

(9) When your personal information is collected from public legal disclosures such as legal news reports, government disclosures, and other channels;

(10) As otherwise required by law or regulation.

  1. Your Rights

You have the right to access your personal information. If you discover that we have processed your personal information incorrectly, you have the right to request that we correct it. You also have the right to request that we delete your personal information if you find it to be used unreasonably. You can contact us via email at contact@zypola.com.

  1. Policy Updates

We may update this Privacy Policy from time to time, so please review this page periodically. Your continued use of our products and/or services after the revised Policy has come into effect indicates that you have read, understood, and accepted the current version of this Policy. However, we will not reduce your rights under this Policy without your explicit consent.

  1. Contact Us

If you have any questions or suggestions about this Policy, your personal information, or have any concerns about our collection, use, or disclosure of your personal information, please contact us using the information provided below:

  • Email: contact@zypola.com

 We will respond to your inquiry within 1~2 business day.