Terms and Conditions

Last Updated: January 2025

Welcome to www.zypola.com (the “Site”). These Terms and Conditions (“Terms”) govern your use of the Site and purchase of products. By accessing or using the Site, you agree to these Terms. If you do not agree with any part of these Terms, you must not use the Site. ZYPOLA reserves the right to modify these Terms at any time, and changes will be effective once posted on the Site.

1. Acceptance of Terms

1.1 Agreement to Terms
By accessing or using the Site, you agree to these Terms and Conditions. If you do not agree to these Terms, you must refrain from using the Site. ZYPOLA may update these Terms periodically, and you are responsible for reviewing them for any changes.

2. User Eligibility

2.1 Age Requirement
You must be at least 18 years old to use this Site. If you are under 18, you must have the consent of a parent or legal guardian.

2.2 Account Registration
You may only register one account on the Site. Creating multiple accounts with different emails or falsifying information is prohibited. Any fraudulent activity will result in account termination and potential legal action.

3. Use of Site

3.1 License to Use
Upon agreeing to these Terms, you are granted a non-transferable, revocable license to use the Site for personal, non-commercial purposes. You may only use the Site for purchasing products offered on the Site.

3.2 Prohibited Activities
You agree not to engage in activities that could harm the Site, its systems, or interfere with other users’ ability to access and use the Site.

4. Payment and Transactions

4.1 Accepted Payment Methods
We accept payments through major credit and debit cards. Payment processing is subject to your card issuer’s terms. ZYPOLA is not responsible for any fees, interest charges, or issues related to your card.

4.2 Fraud Prevention
The name on the payment card must match the name on your account. If we detect any fraudulent or unauthorized transactions, we may cancel the order and take appropriate action, including contacting authorities.

5. Communications and User Content

5.1 Ownership of Communications
Any communication you send to the Site, including reviews, feedback, and suggestions, becomes ZYPOLA’s exclusive property. By submitting content, you grant us the right to use it for promotional purposes.

5.2 Abuse of Offers
Creating multiple accounts to take advantage of promotions or discounts is prohibited. If detected, we will cancel the orders, revoke the benefits, and terminate your account.

6. Product Availability and Order Processing

6.1 Order Confirmation
While we make every effort to ensure accurate inventory, product availability is subject to change. If an item is out of stock, we will notify you and issue a refund.

6.2 Refunds and Replacements
If your order is canceled or unavailable, we will issue a refund to your original payment method or, with your consent, provide store credit in the form of an electronic voucher.

7. Product Warranty and Returns

7.1 Product Warranty
Warranty periods vary by product. For example, security products come with a 1-year warranty. Please refer to the product page or contact customer service for more information.

7.2 Returns
Returns are accepted for most items within 30 days of purchase. Please visit our Returns Policy page for more details.

8. Privacy and Data Protection

8.1 Privacy Policy
Your personal information is protected in accordance with our Privacy Policy, which outlines how we collect, use, and safeguard your data.

9. Contact Information

For any questions, concerns, or customer service issues, please reach out to us at: